Shipping policy
🌍 Where We Ship
We proudly offer worldwide shipping, so no matter where you are, your AncientAid style can reach you.
Please double-check your shipping details at checkout to avoid any delivery issues.
🚚 Shipping Methods & Delivery Times
Economy Shipping: 8–10 business days
Standard Shipping: 5–7 business days
Delivery times are estimated and may vary depending on your location, customs clearance, or other factors beyond our control.
🕒 Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Once processed, your package will be handed over to one of our trusted shipping partners for delivery.
🔍 Tracking Your Order
As soon as your order ships, you’ll receive a tracking number or link via email to follow its journey.
Please note: tracking details may take some time to update — your package is on its way!
💰 Customs, Duties & Taxes
For international orders, customs duties, import taxes, or other fees may apply depending on your country’s laws.
These costs are the responsibility of the customer and are not included in the product or shipping price.
Customs delays are outside our control.
⚠️ Wrong or Damaged Items
If your order arrives damaged, incorrect, or defective, please contact our support team right away.
We’ll make it right — whether that’s a replacement, refund, or another solution that works best for you.
📦 Correct Address Reminder
Please ensure your shipping address is accurate and complete before placing your order.
AncientAid cannot be held responsible for delivery issues caused by incorrect or incomplete details.